OmniX Platform
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    • Omnix Service
    • Level User
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    • Aux
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  • Administration & Configuration
    • Dashboard Administration
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    • Setting
      • Manage User
      • Manage Unit and Skill
      • Manage Business Hours and Holiday
      • Manage Group User and AUX Reason
      • Manage Channel
      • Manage Source and Group Email
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      • Mapping Approval Role
      • Setting Approval Status
      • Setting Approval Flow
      • Category and Sub Category
      • Manage Template Message
      • Parking Management
      • Filter Rule
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      • Additional Field Customer
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      • Manage Ticket Status
      • Manage Flow Ticket Status
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      • Template Criteria
    • Report
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      • Agent Monitoring
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  • Agent User
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      • Interaction - Flashphoner
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      • Interaction Voice - ipscape
      • Interaction RTC
      • Interaction N-RTC
      • Interaction Email
      • Interaction Video Call
    • Ticket
    • Customer
    • Follow Up
  • Backroom User
    • Backroom
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  1. Administration & Configuration
  2. Setting

Manage Group User and AUX Reason

PreviousManage Business Hours and HolidayNextManage Channel

Untuk membuat group pengguna, Supervisor dapat mengisi form seperti berikut. - Group Name, diisikan dengan nama group yang ingin dibuat - Description, merupakan penjelasan dari fungsi group yang dibuat - Status, merupakan status level yang akan dibuat

Untuk membuat Aux reason, Supervisor perlu memasukan nama reason dan memilih status reason.